Evolving Customer Contact Strategies: A Deeper Dive into DeepDesk

In the previous article, we explored the dynamic world of customer contact strategies, examining generational preferences and the transformative impact of AI. Now, let’s take a deeper dive into Deep Desk and I will focus this article in answering some of the questions we received during one of our webinars.

Evolving Customer Contact Strategies: Navigating the Changing Tides

Evolving customer contact strategies: Navigating the changing tides Customer contact strategies Share article Hi, I’m Brian, a seasoned professional with over 15 years of experience in the fascinating realm of customer service. In this article, we’ll delve into the ever-changing landscape of customer contact strategies, exploring the intriguing impact of generational preferences, automation rates, privacy […]

Attended RPA forbedrer kundeoplevelsen

Attended RPA Forbedrer Kundeoplevelsen See our Solutions Talk to an Expert Automation Communication Compliance Communication Recording Contact Center Customer Center Deepdesk RDA &RPA UniCloud Workforce management (WFM) Share article Forbedr kundeoplevelsen i dit callcenter med attended RPA og RDA Nutidens forbrugere forventer en personlig, ubesværet og god kundeoplevelse, når de ringer til dit kundecenter – […]

Øg Medarbejdertilfredshed i Dit Kundecenter/Callcenter

Øg Medarbejdertilfredshed I Dit Kundecenter See our Solutions Talk to an Expert Automation Contact Center Customer Center Deepdesk RDA &RPA Workforce management (WFM) Share article Øg medarbejdertilfredsheden i dit kundecenter med workforce management Forbrugerne har ekstremt høje forventninger til deres kundeoplevelser og support. At levere den bedste support kræver medarbejdere, der er tilfredse og engagerede, […]